1. Introduction Welcome to Marbles Creative Coaching. We are committed to safeguarding the privacy of our clients and website visitors. This policy sets out how we will treat your personal information.

2. Data Controller Marbles Creative Coaching, located near Lisburn, is the data controller responsible for your personal data. For any privacy-specific concerns, please contact us at [Insert Contact Information].

3. Personal Data We Collect We collect and process various types of personal data, which may include your name, contact details, payment information, and any other data you provide during our personalised sessions, workshops, or via our website.

4. Purpose and Legal Basis for Processing Your data is processed to provide our coaching services, manage our relationship with you, and communicate effectively. The legal basis for processing your data includes consent (where you have given consent), contractual necessity (to perform our contract with you), and our legitimate interests (for running our business).

5. Data Collection Methods We collect data through different methods:

• Directly from you during sessions or via our website.
• Automatically via cookies when you use our website.

6. Use of Cookies Our website uses cookies to enhance user experience and analyse website traffic. We utilise both essential and analytical cookies. You have the option to manage your cookie preferences through your browser settings.

7. Data Sharing and Transfers We may share your data with third-party service providers for processing payments or hosting our digital resources. If we transfer data outside the EEA, we ensure adequate protection measures are in place.

8. Data Retention We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

10. Your Rights Under GDPR, you have rights including:

• Access to your personal data.
• Correction of your personal data.
• Erasure of your personal data.
• Object to processing of your personal data.
• Data portability. For exercising these rights, please contact us.

11. Children’s Privacy Our services are not intended for children under the age of 16. We do not knowingly collect data relating to children.

12. Changes to This Policy We may update this policy from time to time by publishing a new version on our website. We recommend you check this page occasionally to ensure you are happy with any changes.

13. Contact Us If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or via our contact page.

14. Complaints If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).